Student FAQ
Everything You Need
To Know
30 answers to the most common questions from our students. Find yours in seconds.
Getting Started
Enrollment, registration & basic info — 4 questions
01
What is Web3 Academy?
Web3 Academy is a learning platform dedicated to educating students about Blockchain technology, Cryptocurrency, Decentralized Finance (DeFi), Smart Contracts, NFTs, DAOs, and other emerging Web3 technologies — all through practical, hands-on learning.
02
Who can join Web3 Academy?
Anyone interested in learning about Web3 can join, regardless of their educational or professional background. Beginners are welcome!
03
How do I enroll in a course?
Enrollment is simple — follow these steps:
- Complete the registration form on our website or social media channel
- Pay the course fee of $27
- Activate your account
- Choose a mentor
- Start learning!
19
Is Web3 Academy registered?
Yes. Web3 Academy is a registered academy recognized by the relevant government authorities of Tanzania, operating legally and in compliance with the country's regulations. Registered with:
- BRELA – Business Registrations and Licensing Agency
- TRA – Tanzania Revenue Authority
- Business License – Licensed to conduct business legally
Classes & Learning
Materials, attendance, certificates & participation — 7 questions
04
Where are classes conducted?
Classes may be conducted through multiple formats:
- Online — Zoom, Google Meet, or our LMS
- In-person — where applicable
- Recorded sessions and downloadable learning materials
05
How do I access learning materials?
Learning materials are shared through the academy's Learning Management System (LMS) or official communication channels such as Telegram and WhatsApp.
06
What should I do if I miss a class?
Learning is primarily online through uploaded materials. For physical or live online meetings, sessions are recorded and shared in our learning system. If you need additional help, notify the Student Support team directly.
11
Will I receive a certificate?
Yes! Students who successfully complete the course requirements and meet attendance and assessment criteria will receive an official certificate of completion.
13
Can I ask questions outside class hours?
Yes. You may post questions in the official community channels at any time. Instructors or moderators will respond as soon as possible.
14
How can I become more active in the community?
There are many ways to increase your engagement:
- Participate in discussions
- Attend live sessions
- Complete assignments on time
- Help fellow students
- Join community events and challenges
26
Can I learn from more than one mentor?
Yes! Students are free to learn from multiple mentors based on their interests. You remain eligible for learning rewards from each course you actively participate in.
Support & Community
Contact, rules, feedback & conduct — 9 questions
07
How do I contact Student Support?
You can reach Student Support through any of these channels:
- Official WhatsApp support
- Telegram / support channel
- Office hours with the Student Support team
08
What is the expected response time?
Our goal is to respond to all student inquiries within 24 hours during working days.
09
What are the community rules?
All students are expected to:
- Treat everyone with respect
- Avoid spam and irrelevant promotions
- Use professional language
- Respect privacy and confidentiality
- Follow moderator instructions
- Report inappropriate behavior
10
What happens if I violate the community guidelines?
Depending on the severity of the violation, actions may include:
- Warning
- Temporary mute
- Temporary suspension
- Permanent removal from the community
12
How do I report technical issues?
Contact Student Support via the platform's built-in support tool or our official social channels. Please include:
- Your full name
- Course name
- Description of the issue
- Screenshots (if applicable)
15
How can I provide feedback?
You can submit feedback through:
- Student surveys
- Feedback forms
- Student Support email
- Community moderators
16
What should I do if I experience harassment or inappropriate behavior?
Immediately report the incident to a moderator or the Student Support team. All reports will be handled confidentially and investigated promptly.
17
Can I invite friends to Web3 Academy?
Yes! We encourage students to invite others who are interested in learning about Web3. Check with the admissions team for any active referral programs.
18
Who do I contact for academic questions?
For course content, assignments, or assessments — contact your instructor directly. For administrative or general support — contact the Student Support team.
Earning & Matrix
Rewards, referrals, DAO & the matrix system — 6 questions
20
What are the ways of earning on Global Web3 Academy?
Students can earn through multiple streams:
- Learn-to-Earn Matrix — Attend classes early, secure seats, and earn rewards up to $11,400 through our 5-level matrix system
- SPM Pool (Do-to-Earn) — Participate in exams and earn from the performance pool. Distributed by a 1:6 matrix based on performance
- Job Opportunities — Get placed through Web3 Academy and partner institutions
- DAO Proposal Voting — All students are DAO members. Active participation increases monthly dividend earnings (paid every 1st of the month)
- Asset-Based Loans — Use your locked collateral to access loans through our company partners
21
Is referring others to Global Web3 Academy mandatory?
No. Referring others is completely optional. However, referring others increases the speed at which your matrix levels fill up, which means you collect your rewards much faster.
22
What are the benefits of referring others?
Global Web3 Academy uses a closed-loop matrix system of 1:6 with 5 levels of rewards. Referring others gives you one key advantage: it fills all five levels faster, allowing you to collect all rewards within a shorter period of time.
23
What happens if I don't refer anyone?
Nothing will happen to your account. However, you may have a lower LOCK balance, which could reduce your eligibility for:
- Asset-backed loans
- Business startup support
24
How long does it take to earn over $11,000?
There is no guaranteed earning period. Earnings depend on your team participation with your mentor, learning activities, exam performance, networking, employment opportunities, and other available rewards.
25
Is it necessary to join the Global Web3 Academy Student DAO?
Yes. The Student DAO connects your Student NFT to the ecosystem, unlocking important opportunities:
- Student NFT Profile
- Verified certificates
- Employment opportunities
- Partner benefits
- Asset-backed loans
- Community governance voting rights
Blockchain & Payments
Crypto, staking, BNB & token unlocks — 4 questions
27
Which blockchain network is used for payments?
All payments use BNB Smart Chain (BSC). Recommended payment methods are USDT BEP20 or BNB. BSC offers fast transactions and low transaction fees.
28
When can I access my staked tokens?
Your staked tokens are automatically unlocked after 365 days and sent directly to your wallet.
29
Which cryptocurrency is used for the mandatory 30% stake, and why?
The 30% stake is held in Ethereum (ETH). This decision was approved through voting by members of the Student DAO.
30
Why is it mandatory to stake 30% of LMS earnings?
The 30% stake builds long-term value for students and supports future opportunities including:
- Asset-backed loans
- Employment support
- Business startup assistance
- Long-term ecosystem sustainability
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